- What do I need to bring?
- Photo ID, the V5C logbook, and a utility bill or bank statement in the same name, dated within the last three months. The name has to match on all three. Without them the car is not opened and a key is not made. For a posted repair, send photos of the same three documents before you post the key.
- How much for two keys?
- Same visit only. Two universal keys when every key is lost are £499. Two universal spares are £399. Two genuine dealer spares are £899. Two genuine keys when every key is lost are £999. Two genuine keyless keys are £1,099 as spares, or £1,299 if every key is lost. Come back another day and each key is the single price.
- How do I know which single price is mine?
- Do you still have a working key? Do you want a universal key, with no logo, or a genuine dealer key? Keyless uses the smart-key price. Gain entry on its own is £79. A blade cut at the car is £49.
- How much if every key is lost and I only want one?
- Plain transponder £279. Universal £350. Universal keyless £450. Genuine dealer key £649. Genuine keyless £749. Opening the car is included. The documents are still required.
- Can I post my key for a repair?
- Yes. Key maintenance is not a visit. Send a photo of the key, the registration, your photo ID, the V5C, and a utility bill or bank statement from the last three months. The name has to match. If the chip still works, case and battery is £39, a worn blade is £49, and all three are £69. We send the address only after that is agreed. You post the whole key on a tracked service, and you pay the postage to us. We post the repaired key back. Return postage is included. If there is no blade left to copy, or the chip is dead, do not post it.
- What is a universal key?
- It looks like the dealer key and it is cut and programmed to the car, but it has no manufacturer logo. A genuine dealer key has the badge and is the higher price.
- Are these prices fixed?
- Yes. Travel after the first 10 miles is agreed before a visit. If a genuine key cannot be supplied at the set price, you are told before anyone is booked.
- Do you cover Eastbourne and Coventry?
- Visits cover Eastbourne, Coventry and surrounding Sussex and Midlands postcodes. The first 10 miles are included. Posted key repairs can come from anywhere in the UK.